Shipping policy

Shipping Policy

At DAVENMORE, we are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below for information about order processing, delivery times, tracking, and shipping assistance.

1. Shipping Costs

All DAVENMORE orders ship free of charge, with no minimum purchase required.

Orders shipped within the United States are not subject to additional shipping fees.

For international shipments, any applicable customs duties or import taxes are the responsibility of the recipient.

2. Order Processing

Orders are processed within 1–2 business days, Monday through Friday, excluding public holidays.

You will receive an order confirmation by email at the time of purchase and a separate shipping confirmation with your tracking number once your order has been dispatched.

3. Shipping and Delivery Times

Standard delivery takes approximately 6–10 business days from the date of shipment.

Please note that delivery times are estimates and may vary during peak periods, particularly from November through January, or due to weather conditions and carrier delays beyond our control.

Tracking information may take 24–48 hours to update after the first carrier scan.

If your tracking information has not updated for more than 7 business days, please contact us so we can investigate the shipment on your behalf.

4. Shipping Address and Multiple Packages

Please ensure your shipping address is complete and accurate at checkout.

Address changes can only be accommodated before an order has shipped. Once an order has been dispatched, packages cannot be redirected.

Orders returned to us due to an incorrect or incomplete address will be reshipped once a corrected address has been confirmed.

Orders containing multiple items may be shipped in separate packages, each with its own tracking number.

5. Damaged, Missing, or Undelivered Packages

If your package arrives damaged, or is marked as delivered but has not been received within 3 business days, please contact us with your order number.

We will review the situation and arrange a replacement or a full refund.

6. Contact Us

If you have any questions or concerns regarding your shipment, please contact our support team.

We aim to respond to all inquiries within 24 hours.

DAVENMORE
Email: support@davenmore.com
Website: https://davenmore.com