Return & Refund Policy

At DAVENMORE, we want you to be happy with your purchase. If you are not completely satisfied with your order, we're here to help and will do our best to make things right.

1. Returns

We accept eligible returns within 30 days of the date your order is delivered.

To be eligible for a return, the item must:

• Be unused and in its original condition.

• Have all original tags and packaging.

• Be accompanied by a receipt or proof of purchase.

To start a return, please contact us at support@davenmore.com. Please do not send any items back before receiving return instructions from our team.

If your return is approved, we will provide instructions on where to send your item. Return shipping arrangements and any applicable costs will be communicated to you before the return is completed.

Items returned without prior authorization may not be accepted.

2. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If your item arrives damaged, defective, or incorrect, contact us at support@davenmore.com as soon as possible. Please include your order number and clear photos of the issue so we can review it and help resolve the problem.

3. Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods, such as food, flowers, or plants.

• Custom-made or personalized products.

• Personal care products, where applicable.

• Hazardous materials, flammable liquids, or gases.

• Sale items and gift cards.

If you are unsure whether your item is eligible for a return, please contact us before sending it back.

4. Exchanges

If you would like a different item, the simplest option is to request a return for your original purchase. Once the return is approved, you can place a new order for the item you want.

All exchanges are subject to product availability and our return eligibility requirements.

5. European Union 14-Day Right of Withdrawal

If your order is shipped to a country within the European Union, you may have the right to cancel or return your order within 14 days of receiving it, without providing a reason, subject to applicable consumer protection laws.

To exercise this right, please contact us at support@davenmore.com within the applicable 14-day period.

Returned items must be in their original condition, unused, with all tags and original packaging, where applicable.

This section does not affect any mandatory consumer rights you may have under applicable law.

6. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

Email: support@davenmore.com

7. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

DAVENMORE
Email: support@davenmore.com
Website: https://davenmore.com